you have valid Enterprise Architect maintenance, free mail support is included with no guaranteed response time.
We aim to answer these questions within 2 business days.
It is often the case that the answer is needed more quickly because
- you want to have a personal contact person
- expect challenges, because you have a complex system landscape
- want professional exchange
For this we offer Premium Support, which includes
- Prioritized response with guaranteed response time
- Telephone support
- desktop sharing
This service can be purchased as a single hour with prepayment here or a support contingent can be purchased in 10 hour packages.
Rely on our expert knowledge and request a quote at firstname.lastname@example.org